OUR TERMS

Privacy Policy

Effective Date: 01/02/2025
Last Updated: 01/02/2025

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At Waiver Policy Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting or making a purchase on www.waiverpolicycenter.com.

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1. Information We Collect

We may collect the following information:

• Your name, email address, and contact information

• Agency name and service details for customization

• Payment and billing information (processed securely via Stripe or PayPal)

• Website usage data via cookies or analytics tools

 

2. How We Use Your Information

• To process your purchase and deliver your customized policy manual

• To provide customer support and respond to inquiries

• To send you order confirmations and occasional updates (if opted in)

• To improve our website experience and services

 

3. Data Security

We implement security measures including SSL encryption and trusted third-party processors to protect your information. We do not store your payment information on our servers.

 

4. Sharing of Information

We do not sell or share your personal information with third parties, except as required to process your transaction or comply with legal obligations.

 

5. Your Rights

You may request access to, correction of, or deletion of your data by contacting us at [Insert Contact Email].

 

Terms of Service

Effective Date: 01/02/2025
Last Updated: 01/02/2025

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By accessing www.waiverpolicycenter.com or purchasing any product from us, you agree to be bound by these Terms of Service.

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1. Use of Site

You agree to use this site and our products lawfully and not to copy, share, or distribute purchased content without written consent.

 

2. Product Delivery

Our products are delivered digitally via secure portal access. After purchase, you will receive a link to submit your agency information for customization. Your completed manual will be uploaded within 24 hours.

 

3. Ownership & Licensing

All manuals are the intellectual property of Waiver Consulting Group. Purchases are for single-organization use only. Reselling or distributing content is prohibited.

 

4. Revisions

We offer free revisions if your state licensing agency requests changes for approval. Edits beyond that may be subject to additional fees.

 

5. Changes to Terms

We may update these Terms periodically. Continued use of the site after changes constitutes agreement to the revised terms.

 

Refund Policy

Effective Date: 01/02/2025
Last Updated: 01/02/2025

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Because our products are digitally delivered and customized, all sales are final. We do not offer refunds once a policy manual has been customized and delivered.

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Exceptions Include:

• Duplicate purchases (accidental double orders)

• Incorrect product delivered due to internal error

• Technical failure preventing access to the purchased file

 

Revisions & Support

If your state licensing agency requests updates or revisions to your manual, we will revise it at no additional cost to ensure approval. Your satisfaction and compliance are our priority.

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For questions or support, please contact us at:
📧  inquiries@waivergroup.com
📞  (1)302.888.9172