Alaska Shared Care Services Policy Manual

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The Alaska Shared Care Agency Policy Manual provides a comprehensive framework for the operation and management of shared care services for individuals with disabilities, chronic health conditions, or age-related impairments across the state of Alaska. This manual aligns with regulatory requirements set by the Alaska Department of Health and Social Services (DHSS), the Division of Senior and Disabilities Services (SDS), and the Division of Health Care Services (DHCS). It also incorporates federal guidelines under the Americans with Disabilities Act (ADA), Medicaid Home and Community-Based Services (HCBS) Waiver programs, and other relevant state and federal regulations. The manual outlines policies and procedures related to agency operations, service eligibility, intake and assessment processes, shared care planning, coordination of care, daily living supports, medication management, safety and risk management, staff qualifications and training, client rights, emergency protocols, and documentation and reporting standards. Shared care services are designed to enable individuals to receive personalized, integrated care in their home or community environment, supporting the individual’s health, well-being, and independence through a collaborative, team-based approach. As both an operational and compliance resource, the Alaska Shared Care Agency Policy Manual ensures that providers meet all applicable state and federal regulations while delivering high-quality, person-centered care that promotes community inclusion, independence, and the overall well-being of individuals receiving shared care services.