Arkansas Homemaker Services Provider Policy Manual

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The Arkansas Homemaker Services Provider Policy Manual provides a comprehensive framework for operating a state-compliant agency that delivers non-medical homemaker services to individuals in need of assistance with daily living activities in Arkansas. This manual aligns with the Arkansas Department of Human Services (DHS) regulations, the Arkansas Medicaid Home and Community-Based Services (HCBS) Waiver guidelines, and federal requirements under 42 CFR Part 440 and 42 CFR Part 441, ensuring compliance with state and federal service standards. It includes policies on licensing, client eligibility and rights, personal care assistance, household task management, service documentation, staff training, safety and infection control, emergency preparedness, and quality assurance, supporting agencies in meeting Medicaid waiver program requirements, state licensure, and accreditation standards. The manual serves as a guide for delivering high-quality homemaker services while adhering to Arkansas’s regulatory framework for provider agencies.