Community Integration Services

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The Wisconsin Community Integration Agency Guide Policy Manual provides a structured and comprehensive framework for establishing and operating a state-compliant agency that delivers community-based, non-institutional services to individuals in Wisconsin. This manual is aligned with the Wisconsin Department of Health Services (DHS) administrative codes, including DHS Chapters 105 and 133, relevant portions of the Wisconsin Statutes, and, where applicable, federal regulations such as the Medicaid Home and Community-Based Services (HCBS) Final Rule (42 CFR Part 441).
The manual encompasses essential policies related to provider licensing and certification, individualized service planning, documentation standards, client rights, informed consent, incident reporting, infection control, emergency preparedness, staff qualifications and training, and quality assurance processes. It is designed to support agencies in achieving and maintaining compliance with Medicaid waiver program requirements (including Family Care, IRIS, and other long-term care programs), ensuring high standards of care, person-centered services, and full regulatory alignment with Wisconsin’s framework for community integration and home-based support.