Delaware Assistive Technology Policy Manual
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The Delaware Assistive Technology Service Manual provides a comprehensive framework for operating a compliant and effective assistive technology (AT) service agency within the state of Delaware. This manual is designed to align with applicable Delaware state regulations, including those set forth by the Delaware Health and Social Services (DHSS), Division of Services for Aging and Adults with Physical Disabilities (DSAAPD), and federal requirements under the Assistive Technology Act of 1998, as amended. It also incorporates relevant guidelines from the Centers for Medicare & Medicaid Services (CMS) and the Americans with Disabilities Act (ADA). The manual outlines policies and procedures related to AT service delivery, device lending, equipment reuse, consumer training, eligibility verification, documentation standards, client rights, infection control, emergency preparedness, and quality assurance. It supports AT providers in achieving compliance with funding and service standards while promoting accessibility, independence, and quality of life for individuals with disabilities. Serving as an operational and compliance guide, the Delaware Assistive Technology Service Manual ensures that agencies maintain high standards of care, uphold consumer protections, and operate within the legal and regulatory framework specific to Delaware’s assistive technology programs.