Delaware Home Modification Service Policy Manual

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The Delaware Home Modification Service Policy Manual establishes a comprehensive framework for agencies and providers delivering home modification services to individuals with disabilities and aging populations in Delaware. This manual aligns with regulations and guidelines issued by Delaware Health and Social Services (DHSS), the Division of Services for Aging and Adults with Physical Disabilities (DSAAPD), and the Division of Medicaid & Medical Assistance (DMMA). It also adheres to relevant federal standards under the Americans with Disabilities Act (ADA), the Fair Housing Act, and Medicaid Home and Community-Based Services (HCBS) Waiver requirements, as applicable. The manual outlines policies and procedures governing service eligibility, environmental assessments, contractor standards, project planning and implementation, documentation requirements, client rights, safety protocols, quality assurance, and compliance monitoring. It is designed to support providers in delivering safe, accessible, and cost-effective modifications that enhance independence, reduce fall risk, and improve quality of life for individuals in their homes. Serving as a guide for regulatory compliance and service excellence, the Delaware Home Modification Services Policy Manual ensures that agencies operate within the state’s legal and policy framework while promoting accessibility, dignity, and person-centered care in home environments.