Florida In Home Support Services Policy Manual
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The Florida In-Home Support Service Policy Manual provides a comprehensive operational and compliance framework for agencies and providers delivering in-home support services to individuals with disabilities, chronic health conditions, and aging adults throughout the state of Florida. This manual is aligned with the regulatory standards of the Florida Agency for Persons with Disabilities (APD), the Agency for Health Care Administration (AHCA), and the Florida Department of Elder Affairs (DOEA). It also incorporates applicable federal guidelines under the Americans with Disabilities Act (ADA), the Older Americans Act (OAA), and Medicaid Home and Community-Based Services (HCBS) Waiver programs, including iBudget Florida. The manual outlines detailed policies and procedures related to service eligibility, needs assessments, person-centered care planning, activities of daily living (ADLs) and instrumental activities of daily living (IADLs) support, caregiver qualifications and training, documentation standards, client rights and protections, emergency response, and quality assurance. It is designed to assist providers in delivering reliable, individualized, and respectful in-home services that help individuals remain safely and independently in their homes. Serving as both a regulatory compliance and operational guide, the Florida In-Home Support Services Policy Manual ensures that providers meet all applicable state and federal requirements while promoting independence, dignity, and a high quality of life for individuals receiving in-home care.