Florida Supported Employment Policy Manual

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The Florida Supported Employment Service Policy Manual provides a comprehensive framework for agencies and providers delivering employment support services to individuals with disabilities across the state of Florida. This manual is aligned with the regulatory requirements of the Florida Agency for Persons with Disabilities (APD), the Florida Division of Vocational Rehabilitation (VR), and the Florida Agency for Health Care Administration (AHCA). It also incorporates federal guidelines under the Rehabilitation Act of 1973, the Workforce Innovation and Opportunity Act (WIOA), the Americans with Disabilities Act (ADA), and applicable Medicaid Home and Community-Based Services (HCBS) Waiver programs, including iBudget Florida. The manual outlines detailed policies and procedures regarding eligibility determination, vocational assessment, job development, job coaching, on-the-job support, employer engagement, documentation standards, service outcomes, participant rights, and quality assurance practices. It is designed to assist providers in delivering individualized, person-centered employment services that support competitive, integrated work opportunities in the community. As a key operational and compliance resource, the Florida Supported Employment Services Policy Manual ensures that providers deliver high-quality services in accordance with state and federal regulations, while promoting independence, self-sufficiency, and meaningful employment for individuals with disabilities.