Maine Meal & Nutrition Agency Policy Manual

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The Maine Meal & Nutrition Agency Policy Manual provides a comprehensive operational framework for agencies delivering meal and nutrition services to older adults, individuals with disabilities, and others in need of nutritional support in Maine. This manual aligns with the regulations established by the Maine Department of Health and Human Services (DHHS), including the Office of Aging and Disability Services (OADS), the MaineCare Benefits Manual, and the federal guidelines under the Older Americans Act (OAA). It also ensures compliance with Medicaid waiver programs such as the Section 19 Elder and Adults with Disabilities Waiver and other state-funded nutrition assistance programs. The manual includes policies and procedures covering agency licensing and certification, participant eligibility and assessment, meal planning and preparation, dietary guidelines compliance, food safety and sanitation, meal delivery standards, staff qualifications and training, client rights and protections, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes the delivery of nutritious, culturally appropriate meals that meet the dietary needs and preferences of program participants, supporting overall health and well-being. This manual serves as a foundational resource for meal and nutrition agencies in Maine, ensuring the delivery of high-quality, compliant services that reduce food insecurity, promote independent living, and enhance the quality of life for individuals receiving nutritional support.