Maine Skilled Nursing Agency Policy Manual

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The Maine Skilled Nursing Agency Policy Manual provides a comprehensive operational framework for agencies delivering skilled nursing services to individuals with acute or chronic medical needs in Maine. This manual aligns with the regulations established by the Maine Department of Health and Human Services (DHHS), including the Office of Aging and Disability Services (OADS) and the MaineCare Benefits Manual. It also ensures compliance with Medicaid and Medicare Conditions of Participation (42 CFR Part 484) for agencies providing federally reimbursed services. The manual includes policies and procedures governing agency licensing and certification, patient eligibility and assessment, individualized care planning, skilled nursing interventions, medication management, infection control, staff qualifications and training, patient rights and protections, health and safety standards, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes person-centered, evidence-based care delivered by licensed nurses in the comfort of a patient’s home or other community settings. This manual serves as a foundational resource for skilled nursing agencies in Maine, ensuring the delivery of high-quality, compliant care that supports patient recovery, disease management, and overall well-being while maintaining regulatory compliance.