Michigan Assistive Technology Agency Policy Manual

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The Michigan Assistive Technology Agency Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology (AT) services to individuals with disabilities, older adults, and others in need of supportive devices in Michigan. This manual aligns with the regulations established by the Michigan Department of Health and Human Services (MDHHS), including the Michigan Medicaid Provider Manual and applicable state and federal guidelines under the Assistive Technology Act of 2004. It also ensures compliance with Medicaid waiver programs, such as the MI Choice Waiver Program, the Home and Community-Based Services (HCBS) Waiver, and other state-funded initiatives supporting access to assistive technology. The manual includes policies and procedures governing agency licensing and certification, assistive technology assessments and evaluations, individualized service planning, device selection, procurement and customization, equipment training and support, staff qualifications and training, client rights and protections, equipment maintenance and safety, documentation and billing, and quality assurance. It emphasizes a person-centered approach to ensure that individuals receive the most appropriate assistive technology solutions to enhance their independence, mobility, communication, and overall quality of life. This manual serves as a foundational resource for assistive technology providers in Michigan, supporting the delivery of high-quality, compliant services that empower individuals to live more independently and participate fully in their communities.