Michigan Supported Employment Agency Policy Manual

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The Michigan Supported Employment Agency Policy Manual provides a comprehensive operational framework for agencies delivering supported employment services to individuals with disabilities in Michigan. This manual aligns with the regulations established by the Michigan Department of Health and Human Services (MDHHS), including the Michigan Medicaid Provider Manual, and the Michigan Rehabilitation Services (MRS). It also ensures compliance with Medicaid waiver programs, such as the Home and Community-Based Services (HCBS) Waiver, the MI Choice Waiver Program, and other state and federally funded initiatives, including the Workforce Innovation and Opportunity Act (WIOA). The manual includes policies and procedures governing agency licensing and certification, participant eligibility and intake, person-centered employment planning, job development and coaching, workplace support and accommodations, staff qualifications and training, client rights and protections, data tracking and reporting, health and safety standards, service documentation and billing, and quality assurance. It emphasizes the promotion of competitive, integrated employment opportunities and career growth for individuals with disabilities, supporting their goals of financial independence and community participation. This manual serves as a foundational resource for supported employment agencies in Michigan, ensuring the delivery of high-quality, compliant services that empower individuals to achieve meaningful employment and long-term career success.