Missouri Adult Health Agency Policy Manual

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The Missouri Adult Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering adult health services to older adults, individuals with disabilities, and those managing chronic health conditions in Missouri. This manual aligns with the regulations established by the Missouri Department of Health and Senior Services (DHSS) and the Missouri Department of Mental Health (DMH), including applicable sections of the Missouri Medicaid Provider Manual and state licensing standards. It also ensures compliance with Medicaid waiver programs such as the Aged and Disabled Waiver, the Independent Living Waiver, and the Comprehensive Waiver, as well as other state-funded adult health service programs. The manual includes policies and procedures governing agency licensing and certification, participant eligibility and assessment, individualized care planning, nursing and therapeutic services, personal care assistance, adult day health services, medication management, staff qualifications and training, client rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes a person-centered approach to care, supporting independence, dignity, and overall well-being for adults receiving health services in community-based or home settings. This manual serves as a foundational resource for adult health agencies in Missouri, ensuring the delivery of high-quality, compliant services that enhance the physical, emotional, and social well-being of participants.