Nebraska Case Management Service Policy Manual
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The Nebraska Case Management Service Provider Policy Manual provides a comprehensive framework for delivering case management services in compliance with Nebraska state regulations, Medicaid guidelines, and federal standards. This manual aligns with the Nebraska Administrative Code (471 NAC), the Nebraska Department of Health and Human Services (DHHS) policies, and the Social Security Act (Section 1902(a)(23)) to ensure regulatory adherence and high-quality service provision.
The manual includes policies on service definitions, provider qualifications, client assessment procedures, service planning, resource coordination, and documentation standards. It outlines the scope of case management services, including conducting client assessments, developing individualized service plans, coordinating resources across medical and social domains, monitoring service delivery, and providing follow-up support. Specific provisions address assisting clients with locating appropriate living arrangements, accessing medical care and counseling, securing employment or training opportunities, and ensuring services are delivered in the least restrictive environment.
The manual also highlights the importance of maintaining confidentiality, narrative documentation of case management actions, and compliance with Medicaid billing procedures.
Serving as a vital resource for providers, this manual supports adherence to state licensure requirements, Medicaid certification standards, and best practices in case management. It ensures safe and effective delivery of services while navigating Nebraska’s regulatory framework for case management providers.