New Hampshire Home Health Service Policy Manual

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The New Hampshire Home Health Service Policy Manual provides a comprehensive operational framework for agencies delivering skilled home health services to individuals with medical, rehabilitative, or chronic care needs in New Hampshire. This manual aligns with the regulations established by the New Hampshire Department of Health and Human Services (DHHS), the Bureau of Health Facilities Administration, and complies with federal Medicare Conditions of Participation (42 CFR Part 484) and New Hampshire Medicaid guidelines. The manual includes policies and procedures governing agency licensure and certification, patient eligibility and intake processes, comprehensive clinical assessments, individualized plan of care development, delivery of skilled nursing, physical, occupational, and speech therapy, medical social work, home health aide services, medication and chronic disease management, infection prevention and control, staff qualifications and continuing education, patient rights and protections, emergency preparedness, incident reporting, documentation and billing, and continuous quality improvement. It promotes safe, evidence-based, and person-centered care provided in the patient’s home environment. This manual serves as a foundational resource for home health agencies in New Hampshire, ensuring the delivery of high-quality, compliant, and compassionate care that supports recovery, independence, and optimal health outcomes in the least restrictive setting.