North Carolina Supported Employment Agency Policy Manual
ABOUT THIS POLICY MANUAL
✔ YOU DO No writing, no formatting, no headaches. WE DO ALL OF IT
✔ Full customization included—your agency details and logo, added by our team after purchase.
✔ Regulatory revisions? Or State requests an amendment? We cover them for free!
🔹 Buy your policy manual today and receive your customized version within 24 hours!
The North Carolina Supported Employment Agency Policy Manual provides a comprehensive operational framework for agencies delivering supported employment services to individuals with intellectual and developmental disabilities (I/DD), behavioral health conditions, and other barriers to competitive employment across the State of North Carolina. This manual aligns with regulations established by the North Carolina Department of Health and Human Services (NCDHHS), including the Division of Vocational Rehabilitation Services (DVRS) and the Division of Mental Health, Developmental Disabilities, and Substance Use Services (DMH/DD/SUS). It also complies with Medicaid 1915(c) Innovations Waiver requirements, the North Carolina Individual Placement and Support (IPS) model, and federal Workforce Innovation and Opportunity Act (WIOA) guidelines. The manual includes policies and procedures governing agency certification and enrollment, participant eligibility and vocational assessment, person-centered employment planning, job development and placement, on-the-job training and coaching, employer engagement and support, employment stabilization, transition to long-term follow-along services, staff qualifications and training, participant rights and protections, documentation and billing procedures, incident reporting, and quality assurance. It emphasizes competitive, integrated employment outcomes that reflect each individual’s strengths, preferences, and long-term career goals promoting community inclusion, economic self-sufficiency, and personal fulfillment. This manual serves as a foundational resource for supported employment providers in North Carolina, ensuring the delivery of high-quality, compliant, and person-centered services that empower individuals to obtain and maintain meaningful work in the community.