Ohio Family Stability Assistance Services Policy Manual
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The Ohio Family Stability Assistance Services Policy Manual provides a comprehensive framework for the operation of agencies delivering Home and Community-Based Services (HCBS) designed to support family cohesion, crisis prevention, and long-term family sustainability across Ohio. This manual aligns with the Ohio Administrative Code (OAC) rules, including the requirements set forth by the Ohio Department of Medicaid (ODM), the Ohio Department of Developmental Disabilities (DODD), and applicable federal Medicaid regulations. It ensures compliance with Medicaid Waiver standards, family support service definitions, and provider qualifications.
The manual includes policies and procedures covering agency governance, client intake and eligibility, individualized service planning, cultural and linguistic competence, risk management, emergency preparedness, financial accountability, staff recruitment and training, safety standards, and quality assurance. It supports agencies in meeting certification and contractual requirements for Medicaid-funded services while promoting person- and family-centered approaches that stabilize the home environment and reduce out-of-home placements.
Serving as both an operational guide and compliance tool, this policy manual equips providers with the structured protocols and documentation practices necessary to deliver high-quality, outcome-driven services that prioritize family unity, child and adult wellbeing, and community integration. The manual is tailored to meet Ohio’s unique regulatory expectations for agencies offering Family Stability Assistance Services under the state’s HCBS Medicaid Waiver programs.