Pennsylvania Personal Assistance Services (PAS) Agency Policy Manual
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The Pennsylvania Personal Assistance Services (PAS) Agency Policy Manual provides a comprehensive operational framework for agencies delivering personal assistance services to individuals with disabilities, older adults, and others requiring support with activities of daily living (ADLs) and instrumental activities of daily living (IADLs) in Pennsylvania. This manual aligns with the regulations established by the Pennsylvania Department of Human Services (DHS), including applicable sections of the Pennsylvania Medicaid Provider Manual and state licensing standards. It also ensures compliance with Medicaid waiver programs such as the Community HealthChoices (CHC) Waiver, the Consolidated Waiver, the Community Living Waiver, and the Person/Family Directed Support (P/FDS) Waiver, as well as other state-funded programs. The manual includes policies and procedures governing agency licensing and certification, client eligibility and assessment, individualized service planning, personal care assistance, staff qualifications and training, client rights and protections, health and safety protocols, infection control, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes a person-centered approach to service delivery that supports individuals in maintaining their independence, dignity, and well-being in their homes and communities. This manual serves as a foundational resource for personal assistance services agencies in Pennsylvania, ensuring the delivery of high-quality, compliant services that enhance the quality of life for individuals receiving care.