South Carolina Community Agency Policy Manual

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The South Carolina Community Agency Policy Manual provides a comprehensive operational framework for agencies delivering community-based services to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and other long-term support requirements in South Carolina. This manual aligns with the regulations established by the South Carolina Department of Disabilities and Special Needs (DDSN), the Department of Health and Human Services (SCDHHS), and other applicable state and federal agencies. It also ensures compliance with Medicaid Home and Community-Based Services (HCBS) waiver programs, including the Community Supports Waiver, ID/RD Waiver, and the Head and Spinal Cord Injury (HASCI) Waiver.
The manual includes policies and procedures governing agency licensing and enrollment, participant eligibility and intake, person-centered service planning, residential and day program supports, employment services, habilitation training, transportation coordination, staff qualifications and training, participant rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It emphasizes inclusion, dignity, and individualized supports that enable participants to live, work, and thrive in the least restrictive and most integrated community settings. This manual serves as a foundational resource for community agencies in South Carolina, ensuring the delivery of high-quality, compliant services that promote independence, self-determination, and full participation in community life.