South Carolina Personal Assistance Services (PAS) Agency Policy Manual

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The South Carolina Personal Assistance Services (PAS) Agency Policy Manual provides a comprehensive operational framework for agencies delivering non-medical personal care and support services to individuals with disabilities, older adults, and others who need help with activities of daily living (ADLs) in South Carolina. This manual aligns with the regulations established by the South Carolina Department of Health and Human Services (SCDHHS) and the Department of Disabilities and Special Needs (DDSN). It also ensures compliance with applicable Medicaid Home and Community-Based Services (HCBS) waiver programs, including the Community Choices Waiver, Community Supports Waiver, and the ID/RD Waiver. The manual includes policies and procedures governing agency licensing and certification, participant eligibility and needs assessment, person-centered service planning, assistance with ADLs and instrumental activities of daily living (IADLs), staff qualifications and training, participant rights and protections, health and safety protocols, infection control, emergency preparedness, incident management, documentation and billing, and ongoing quality assurance. It promotes individualized, person-directed care that supports independence, dignity, and community living. This manual serves as a foundational resource for PAS agencies in South Carolina, ensuring the delivery of high-quality, compliant services that enable individuals to remain safely and comfortably in their homes while receiving the support necessary for daily living.