South Dakota Supported Employment Agency Policy Manual

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The South Dakota Supported Employment Agency Policy Manual provides a comprehensive operational framework for agencies delivering supported employment services to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and other disabilities across South Dakota. This manual aligns with the regulations established by the South Dakota Department of Human Services (DHS), including the Division of Developmental Disabilities and Division of Rehabilitation Services. It also ensures compliance with Medicaid Home and Community-Based Services (HCBS) waiver programs such as the CHOICES Waiver, as well as the principles of Employment First and federal guidance under the Workforce Innovation and Opportunity Act (WIOA). The manual includes policies and procedures governing agency enrollment and credentialing, participant eligibility and vocational assessments, person-centered employment planning, job development and matching, workplace training and on-the-job coaching, employment retention supports, staff qualifications and training, participant rights and protections, employer engagement strategies, documentation and billing, incident reporting, and quality assurance. It promotes individualized, competitive, and integrated employment outcomes that support financial independence, personal growth, and full participation in community life. This manual serves as a foundational resource for supported employment providers in South Dakota, ensuring the delivery of high-quality, compliant, and empowering services that help individuals find and maintain meaningful work.