West Virginia Day Facility Agency Policy Manual
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The West Virginia Day Facility Agency Policy Manual provides a comprehensive operational framework for agencies delivering day services to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and other support needs across the State of West Virginia. This manual aligns with the regulations established by the West Virginia Department of Health and Human Resources (DHHR), including the Bureau for Medical Services (BMS) and the Bureau for Behavioral Health (BBH), and complies with Medicaid Home and Community-Based Services (HCBS) waiver programs such as the Intellectual/Developmental Disabilities Waiver (IDDW). The manual includes policies and procedures governing agency licensure and certification, participant eligibility and intake, person-centered service planning, delivery of supports in skill development, socialization, personal care, communication, self-advocacy, and community participation. It also covers staff qualifications and training, participant rights and protections, health and safety standards, transportation coordination, documentation and billing, emergency preparedness, incident reporting, and quality assurance. These services are provided in structured, facility-based settings and are designed to support individuals during daytime hours, enhance independence, and reduce isolation, while also providing respite for caregivers.
This manual serves as a foundational resource for day facility service providers in West Virginia, ensuring the delivery of high-quality, person-centered, and compliant services that promote learning, inclusion, and meaningful community engagement.