West Virginia Home Modification Agency Policy Manual

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The West Virginia Home Modification Agency Policy Manual provides a comprehensive operational framework for agencies delivering home modification services to individuals with disabilities, chronic conditions, or aging-related needs across the State of West Virginia. This manual aligns with the regulations established by the West Virginia Department of Health and Human Resources (DHHR), including the Bureau for Medical Services (BMS) and the Bureau of Senior Services (BoSS), and complies with Medicaid Home and Community-Based Services (HCBS) waiver programs such as the Aged and Disabled Waiver (ADW), the Traumatic Brain Injury Waiver (TBIW), and the Intellectual/Developmental Disabilities Waiver (IDDW). The manual includes policies and procedures governing provider enrollment and authorization, participant eligibility and needs assessment, environmental evaluations, development of person-centered modification plans, ADA-compliant design standards, coordination with licensed contractors, safety inspections, staff qualifications and training, participant rights and protections, documentation and billing, incident reporting, and quality assurance. It emphasizes cost-effective, individualized modifications—such as ramps, widened doorways, roll-in showers, grab bars, stair lifts, and accessible kitchen or bathroom features—that enhance accessibility, safety, and independence within the home. This manual serves as a foundational resource for home modification providers in West Virginia, ensuring the delivery of high-quality, compliant, and person-centered services that support aging in place and community living.