Homemaker Service Manual

ABOUT THIS POLICY MANUAL
 
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✔ Full customization included—your agency details and logo, added by our team after purchase.
✔ Regulatory revisions? Or State requests an amendment? We cover them for free!
 
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The North Dakota Homemaker Agency Policy Manual provides a comprehensive operational framework for agencies delivering non-medical support services to individuals in need of assistance with daily living activities throughout North Dakota. This manual is aligned with the North Dakota Administrative Code (NDAC), particularly Title 75, Chapter 75-03-23, and reflects the North Dakota Department of Health and Human Services (NDHHS) regulations governing homemaker service providers. It incorporates applicable Medicaid provider guidelines, home- and community-based services (HCBS) standards, and person-centered care principles to ensure full regulatory compliance.
 
The manual includes detailed policies on agency licensing, caregiver qualifications, service documentation, client safety, confidentiality, emergency planning, infection prevention, client rights and responsibilities, and quality assurance. It is designed to support agencies in maintaining compliance with state licensure, Medicaid certification requirements, and any applicable accreditation standards.
 
Serving as a practical guide, this manual helps homemaker agencies deliver consistent, safe, and high-quality care while navigating North Dakota’s regulatory environment for non-skilled in-home support services.