Missouri Assistive Technology Agency Policy Manual

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The Missouri Assistive Technology Agency Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology (AT) services to individuals with disabilities, older adults, and others in need of supportive devices in Missouri. This manual aligns with the regulations established by the Missouri Department of Health and Senior Services (DHSS) and the Missouri Department of Mental Health (DMH), including applicable sections of the Missouri Medicaid Provider Manual and state licensing standards. It also ensures compliance with Medicaid waiver programs such as the Aged and Disabled Waiver, the Comprehensive Waiver, the Independent Living Waiver, and the Assistive Technology Act of 2004. The manual includes policies and procedures governing agency licensing and certification, client eligibility and assessment, assistive technology evaluations, device selection and customization, procurement, installation and training, equipment maintenance and repair, staff qualifications and training, client rights and protections, safety standards, documentation and billing, and quality assurance. It promotes a person-centered approach to ensure individuals receive the most appropriate assistive technology solutions to enhance their independence, mobility, communication, and overall quality of life. This manual serves as a foundational resource for assistive technology agencies in Missouri, ensuring the delivery of high-quality, compliant services that empower individuals to live independently and participate fully in their communities