Ohio Assistive Technology Services Policy Manual
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The Ohio Assistive Technology Services Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology (AT) services to individuals with disabilities and complex needs across Ohio. This manual is developed in alignment with the Ohio Administrative Code, Medicaid Home and Community-Based Services (HCBS) Waiver Programs, and federal statutes such as the Individuals with Disabilities Education Act (IDEA) and the Assistive Technology Act of 2004.
The manual establishes detailed policies and procedures for all agency functions involved in evaluating, selecting, acquiring, delivering, and maintaining assistive technology devices and services. It outlines protocols for service coordination, interdisciplinary assessments, clinical integration, and staff training to ensure clients receive person-centered, effective, and appropriate support through AT solutions.
Key areas of focus include client eligibility and intake, individualized service planning, clinical and environmental assessments, procurement and vendor management, safety and infection control practices, and compliance with HIPAA and privacy standards. Additionally, the manual covers staff roles, quality assurance programs, emergency preparedness, environmental accessibility, and grievance procedures, ensuring comprehensive service delivery and accountability.
This policy manual supports agencies in achieving full compliance with Ohio Department of Medicaid (ODM) requirements, including HCBS Settings Rule provisions and service expectations under Ohio’s Level One, SELF, and Individual Options Waivers. It serves as a standardized guide for maintaining service quality, improving operational efficiency, and promoting client independence, inclusion, and satisfaction through access to assistive technology.