Ohio Supported Employment Services Policy Manual
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The Ohio Supported Employment Services Policy Manual provides a comprehensive framework for operating a state-compliant provider agency offering individualized employment services to adults with intellectual and developmental disabilities under Ohio’s Medicaid Home and Community-Based Services (HCBS) Waiver programs. This manual is aligned with the Ohio Administrative Code (OAC) rules, the Ohio Department of Developmental Disabilities (DODD) standards, and the federal HCBS Settings Rule, ensuring full regulatory compliance at both the state and federal levels.
The manual includes essential policies and procedures covering agency administration, clinical service delivery, person-centered planning, workplace and client safety, staff qualifications and training, employment service protocols, documentation standards, and service coordination. It is structured to support compliance with OAC 5123:2 rules and service-specific regulations governing both Individual and Group Supported Employment, as well as community integration expectations under federal CMS guidelines.
Designed to guide agencies in achieving and maintaining licensure, waiver certification, and accreditation readiness, this manual emphasizes best practices in helping individuals explore career pathways, secure competitive, integrated employment, and receive ongoing support in the workplace. It also includes quality assurance mechanisms, grievance procedures, client rights protections, and staff oversight practices to promote ethical, inclusive, and effective service delivery.
The Ohio Supported Employment Services Policy Manual serves as a foundational guide for operational excellence, regulatory compliance, and high-quality person-centered employment services throughout the state of Ohio.