West Virginia Behavioral Health Agency Policy Manual

ABOUT THIS POLICY MANUAL
 
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The West Virginia Behavioral Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering mental health, substance use disorder, and co-occurring behavioral health services to individuals and families throughout the State of West Virginia. This manual aligns with the regulations established by the West Virginia Department of Health and Human Resources (DHHR), including the Bureau for Behavioral Health (BBH) and the Bureau for Medical Services (BMS), and complies with Medicaid guidelines, the Mental Health Parity and Addiction Equity Act (MHPAEA), and federal behavioral health standards. The manual includes policies and procedures governing agency licensure and enrollment, client eligibility and intake, clinical and diagnostic assessments, individualized treatment planning, outpatient and intensive outpatient services, psychiatric care and medication management, crisis intervention and stabilization, peer and family support services, staff qualifications and licensure, client rights and confidentiality, documentation and billing practices, incident reporting, emergency preparedness, and quality assurance. It emphasizes integrated, person-centered, and trauma-informed care that supports recovery, promotes resilience, and enhances community participation for individuals of all ages and backgrounds. This manual serves as a foundational resource for behavioral health providers in West Virginia, ensuring the delivery of high-quality, evidence-based, and compliant services that foster wellness, stability, and long-term recovery.