Arizona Behavioral Health Services Policy Manual

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The Arizona Behavioral Health (BH) Services Policy Manual provides a comprehensive framework for operating a state-compliant agency that delivers behavioral health and therapeutic services to individuals with mental health needs and developmental disabilities in Arizona. This manual aligns with the Arizona Administrative Code (AAC) Title 9, the Arizona Department of Health Services (ADHS) Behavioral Health Services Division, the Arizona Department of Economic Security (DES) Division of Developmental Disabilities (DDD) guidelines, and the Arizona Health Care Cost Containment System (AHCCCS) requirements, ensuring compliance with state licensing and Medicaid behavioral health standards. It includes policies on licensing, service delivery standards, client rights, treatment planning, documentation, crisis intervention, emergency preparedness, and quality assurance, supporting agencies in meeting Arizona Medicaid enrollment, clinical oversight, and program integrity requirements. The manual serves as a guide for maintaining high-quality, person-centered behavioral health services while adhering to Arizona’s regulatory framework for behavioral health providers.