California Supported Employment Services Policy Manual
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The California Supported Employment Agency Policy Manual provides a comprehensive framework for the delivery of individualized employment supports to individuals with intellectual and developmental disabilities throughout the state of California. This manual is aligned with the regulatory requirements of the California Department of Developmental Services (DDS), the California Department of Rehabilitation (DOR), and regional center service standards. It also incorporates federal guidelines under the Workforce Innovation and Opportunity Act (WIOA), the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), and Medicaid Home and Community-Based Services (HCBS) Waiver programs. The manual outlines policies and procedures related to eligibility determination, person-centered employment planning, job development and placement, job coaching, workplace accommodations, benefits planning, provider qualifications and training, documentation and billing requirements, participant rights, and outcome-based quality assurance. Supported employment services are designed to assist individuals in obtaining and maintaining competitive, integrated employment that aligns with their abilities, goals, and preferences. As both an operational and compliance resource, the California Supported Employment Services Policy Manual ensures that service providers meet all applicable state and federal regulations while promoting independence, economic self-sufficiency, and full community inclusion for individuals with disabilities in the workforce.