Connecticut Behavioral Health Services Policy Manual

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The Connecticut Behavioral Health Services Policy Manual provides a comprehensive operational framework for agencies delivering mental health and behavioral support services to individuals with emotional, psychological, or developmental needs across community-based and home settings. It ensures compliance with the Connecticut General Statutes § 17a-75 to § 17a-83, and aligns with policies established by the Connecticut Department of Mental Health and Addiction Services (DMHAS), the Department of Children and Families (DCF) for youth services, and the Department of Social Services (DSS) for Medicaid-funded care. The manual also supports adherence to federal Home and Community-Based Services (HCBS) regulations under 42 CFR § 440.130(d) and the requirements of Connecticut’s Medicaid waiver programs. It includes policies and procedures for clinical assessments, individualized treatment planning, counseling and behavioral interventions, crisis management, documentation standards, staff licensure, client rights, confidentiality, and quality assurance protocols. By following this manual, providers ensure the delivery of evidence-based, person-centered behavioral health services that meet Connecticut’s regulatory standards while promoting recovery, independence, and community integration.