Delaware Behavioral Health Policy Manual

ABOUT THIS POLICY MANUAL
 
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The Delaware Behavioral Health Service Policy Manual provides a comprehensive operational and compliance framework for agencies delivering mental health and substance use disorder services across the state of Delaware. This manual is aligned with the Delaware Health and Social Services (DHSS) regulations, including those issued by the Division of Substance Abuse and Mental Health (DSAMH), and complies with applicable federal standards such as the Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines, HIPAA privacy rules, and the Centers for Medicare & Medicaid Services (CMS) conditions of participation where applicable. The manual includes detailed policies on licensing and certification, clinical documentation, service delivery models, client rights and confidentiality, treatment planning, medication management, crisis intervention, infection control, emergency preparedness, and quality assurance. It supports behavioral health providers in meeting state licensure, Medicaid certification, and accreditation standards while fostering the delivery of person-centered, trauma-informed, and evidence-based care. Designed as a foundational guide for behavioral health organizations, the Delaware Behavioral Health Services Policy Manual ensures that agencies operate with integrity, uphold clinical excellence, and remain compliant with Delaware’s legal and regulatory framework for behavioral health care services.