Hawaii Supported Employment Provider Policy Manual
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The Hawaii Supported Employment Policy Manual provides a comprehensive framework for operating a state-compliant agency delivering supported employment services to individuals with disabilities in Hawaii. This manual aligns with the Hawaii Administrative Rules (HAR) Chapter 11-800, the Hawaii Revised Statutes §321-14.8, and applicable federal regulations, including the Workforce Innovation and Opportunity Act (WIOA) and Medicaid Home and Community-Based Services (HCBS) waiver requirements, to ensure full regulatory compliance.
It includes policies on licensing, client eligibility and service planning, job development and placement, on-the-job support, staff training, client rights, safety protocols, documentation standards, emergency preparedness, and quality assurance. The manual supports agencies in meeting state licensure requirements as mandated by the Office of Health Care Assurance (OHCA) and ensures alignment with Medicaid waiver program guidelines when applicable.
This policy manual serves as a guide for providing person-centered supported employment services that help individuals with disabilities achieve and maintain competitive, integrated employment. It emphasizes compliance with individualized service plans (ISPs), confidentiality standards, and continuous quality improvement processes. By adhering to Hawaii’s regulatory framework, the manual ensures that providers deliver high-quality services that empower clients to achieve independence, economic self-sufficiency, and meaningful participation in the workforce.