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Indiana Personal Assistance Services Provider Policy Manual

$4,199.00Price
ABOUT THIS POLICY MANUAL
 
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The Indiana Personal Assistance Services Provider Policy Manual provides a comprehensive framework for operating a state-compliant agency delivering personal assistance services to individuals in Indiana. This manual aligns with the Indiana Administrative Code (460 IAC 14-11-6) and the Indiana Code (§ 16-27-4), as well as the Indiana State Department of Health licensing standards and Medicaid waiver certification requirements. It includes policies on licensing, service delivery standards, client rights, emergency preparedness, and quality assurance, supporting providers in meeting state licensure and Medicaid certification requirements.
Key Components of the Manual
  • Licensing Requirements:
    • The manual outlines the process for obtaining a license to operate as a Personal Services Agency in Indiana, including submission of the Application for License to Operate a Personal Services Agency (State Form 53391) and payment of the $250 license fee.
    • It emphasizes the need for providers to maintain liability insurance and workers' compensation coverage.
  • Service Delivery Standards:
    • The manual details the types of personal assistance services that can be provided, including attendant care, homemaker services, and companion services.
    • It ensures that services are delivered in compliance with Indiana Code § 16-27-4-4, focusing on activities of daily living and instrumental activities of daily living.
  • Client Rights and Protections:
    • The manual outlines policies to protect client rights, including confidentiality, dignity, and autonomy.
    • It addresses restrictions on family members providing paid services, as per Indiana regulations.
  • Emergency Preparedness:
    • The manual includes guidelines for emergency response plans, ensuring that providers are prepared to handle crises effectively.
  • Quality Assurance:
    • It establishes procedures for monitoring service quality, addressing client complaints, and maintaining continuous improvement in service delivery.
  • Medicaid Waiver Certification:
    • For providers serving Medicaid waiver clients, the manual provides guidance on certification requirements through the Indiana Family and Social Services Administration (FSSA).
This manual serves as a guide for maintaining high-quality personal assistance services while adhering to Indiana’s regulatory framework for personal services agencies.
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