Louisiana Behavioral Health Services Policy Manual

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The Louisiana Behavioral Health Services Policy Manual provides a comprehensive operational framework for agencies delivering mental health and behavioral support services to individuals with emotional, psychological, or developmental needs. It ensures compliance with the Louisiana Administrative Code (LAC) Title 48, Part I, Subpart 3, which governs behavioral health service providers, and aligns with the Louisiana Medicaid Services Manual, as well as policies issued by the Louisiana Department of Health (LDH) and the Office of Behavioral Health (OBH). The manual also supports adherence to behavioral health components within Home and Community-Based Services (HCBS) waivers administered by the Office for Citizens with Developmental Disabilities (OCDD), such as the Residential Options Waiver (ROW) and the Supports Waiver. It includes policies and procedures for assessment and diagnosis, treatment planning, counseling and behavioral interventions, crisis management, clinical documentation, staff credentials, client rights, incident reporting, and quality assurance protocols. By following this manual, providers can deliver safe, evidence-based, and person-centered behavioral health services while maintaining full compliance with Louisiana’s regulatory framework.