Louisiana Personal Assistance Services Policy Manual

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The Louisiana Personal Assistance Services Policy Manual provides a comprehensive operational framework for agencies delivering non-medical, hands-on support to individuals with disabilities or chronic health conditions who require assistance with activities of daily living in their homes or community settings. It ensures compliance with the Louisiana Administrative Code (LAC) Title 50, Part XXI, and aligns with policies established by the Louisiana Department of Health (LDH), the Office for Citizens with Developmental Disabilities (OCDD), and the Louisiana Medicaid Services Manual. The manual also supports adherence to service requirements under waiver programs such as the New Opportunities Waiver (NOW), Residential Options Waiver (ROW), Supports Waiver, and Children’s Choice Waiver. It includes policies and procedures for personal care task delivery, attendant qualifications, service documentation, client rights, health and safety protocols, emergency procedures, and quality assurance. By following this manual, providers can ensure consistent, person-centered assistance while maintaining full compliance with Louisiana’s regulatory framework for personal care services.