Louisiana Supported Employment Services Policy Manual

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The Louisiana Supported Employment Services Policy Manual provides a comprehensive operational framework for agencies delivering employment-related support to individuals with disabilities who seek to obtain, maintain, or advance in competitive, integrated employment. It ensures compliance with the Louisiana Administrative Code (LAC) Title 50, Part XXI, and aligns with policies outlined by the Louisiana Department of Health (LDH), the Office for Citizens with Developmental Disabilities (OCDD), and the Louisiana Medicaid Services Manual. The manual also supports provider adherence to waiver-specific requirements under programs such as the Residential Options Waiver (ROW), New Opportunities Waiver (NOW), and Supports Waiver. It includes policies and procedures for job development, job coaching, workplace accommodations, service authorization, documentation, client rights, staff qualifications, safety protocols, and quality assurance. By following this manual, providers can deliver individualized, goal-oriented employment services while maintaining full compliance with Louisiana’s regulatory framework for supported employment providers.