Maine Assistive Technology Agency Policy Manual

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The Maine Assistive Technology Agency Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology (AT) services to individuals with disabilities, older adults, and others in need of supportive devices in Maine. This manual aligns with the regulations established by the Maine Department of Health and Human Services (DHHS), including the Office of Aging and Disability Services (OADS) and the MaineCare Benefits Manual. It also ensures compliance with Medicaid waiver programs, such as the Section 21 Home and Community-Based Services (HCBS) Waiver, Section 29 Support Waiver, and other state and federally funded programs, including the Assistive Technology Act of 2004. The manual includes policies and procedures covering agency licensing and certification, assistive technology assessments and evaluations, individualized service planning, device selection, acquisition, and customization, staff qualifications and training, client rights and protections, equipment maintenance and safety, documentation and billing, emergency procedures, and quality assurance. It promotes a person-centered approach to ensure that individuals receive the most appropriate assistive technology solutions to enhance their independence, communication, mobility, and overall quality of life. This manual serves as a foundational resource for assistive technology providers in Maine, supporting the delivery of high-quality, compliant services that empower individuals to live more independently and participate fully in their communities.