Maine Behavioral Health Agency Policy Manual

ABOUT THIS POLICY MANUAL
 
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The Maine Behavioral Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering behavioral health services to individuals of all ages experiencing mental health conditions, substance use disorders, and co-occurring disorders in Maine. This manual aligns with the regulations established by the Maine Department of Health and Human Services (DHHS), including the Office of Behavioral Health (OBH) and the MaineCare Benefits Manual. It also ensures compliance with applicable federal regulations, including Medicaid and Medicare guidelines, and state-funded behavioral health programs. The manual includes policies and procedures governing agency licensing and certification, client eligibility and intake, comprehensive assessments, individualized treatment planning, evidence-based therapeutic interventions, crisis intervention services, staff qualifications and training, client rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It emphasizes trauma-informed, person-centered care that promotes recovery, resilience, and community integration. This manual serves as a foundational resource for behavioral health agencies in Maine, ensuring the delivery of high-quality, compliant services that support individuals in achieving improved mental health and overall well-being.