New Mexico Skilled Nursing Agency Policy Manual

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The New Mexico Skilled Nursing Agency Policy Manual establishes a comprehensive operational and clinical framework for agencies providing skilled nursing services within the state of New Mexico. This manual is designed to ensure full compliance with the New Mexico Administrative Code (NMAC) Title 7, Chapter 28, and applicable sections of the New Mexico Department of Health (NMDOH) licensing regulations, as well as federal requirements including the Medicare Conditions of Participation (42 CFR Part 484, if applicable) and Medicaid guidelines.
It includes detailed policies and procedures governing agency licensing, patient assessment and care planning, clinical documentation standards, skilled nursing protocols, infection prevention and control, patient rights, emergency preparedness, staff qualifications, and quality improvement initiatives. This manual supports agencies in achieving and maintaining state licensure, Medicaid and/or Medicare certification, and accreditation through recognized entities.
Serving as both a compliance tool and a quality assurance resource, the manual provides structured guidance to promote safe, effective, and patient-centered skilled nursing care in accordance with New Mexico’s healthcare regulations and best practices.