Connecticut Residential Support Services Policy Manual

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The Connecticut Residential Support Services Policy Manual provides a comprehensive operational framework for agencies delivering individualized, community-based residential support to people with intellectual and developmental disabilities who require assistance with daily living, supervision, and community integration. It ensures compliance with the Connecticut General Statutes § 17a-210 and aligns with policies established by the Connecticut Department of Developmental Services (DDS), as well as requirements outlined in the Individual and Family Support (IFS) Waiver, the Comprehensive Supports Waiver, and other Medicaid-funded Home and Community-Based Services (HCBS) programs. The manual also adheres to federal regulations under 42 CFR § 441.301, ensuring settings comply with person-centered, community inclusion standards. It includes policies and procedures for residential staffing and training, individualized service planning, habilitation and life skills support, health and safety monitoring, documentation standards, client rights, incident reporting, and quality assurance protocols. By following this manual, providers ensure the delivery of safe, respectful, and person-centered residential supports in full compliance with Connecticut’s regulatory framework.