Rhode Island Supported Employment Agency Policy Manual
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The Rhode Island Supported Employment Agency Policy Manual provides a comprehensive operational framework for agencies delivering supported employment services to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and other barriers to competitive employment in Rhode Island. This manual aligns with the regulations established by the Rhode Island Executive Office of Health and Human Services (EOHHS), the Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH), and the Office of Rehabilitation Services (ORS). It also ensures compliance with Medicaid Home and Community-Based Services (HCBS) waivers and federal mandates under the Workforce Innovation and Opportunity Act (WIOA) and the U.S. Department of Justice Consent Decree on Employment First practices. The manual includes policies and procedures governing agency licensing and provider enrollment, participant eligibility and vocational assessment, person-centered employment planning, job development and coaching, workplace accommodations, career advancement supports, employer engagement, staff training and qualifications, participant rights and protections, incident reporting, documentation and billing, and quality assurance. It promotes competitive, integrated employment outcomes that align with individuals’ strengths, preferences, and long-term goals. This manual serves as a foundational resource for supported employment agencies in Rhode Island, ensuring the delivery of high-quality, person-driven services that empower individuals to enter and thrive in the workforce with dignity, independence, and opportunity.