West Virginia Home Health Agency Policy Manual
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The West Virginia Home Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering skilled home health care services to individuals with acute, chronic, or rehabilitative medical needs across the State of West Virginia. This manual aligns with the regulations established by the West Virginia Department of Health and Human Resources (DHHR), including the Office of Health Facility Licensure & Certification (OHFLAC) and the Bureau for Medical Services (BMS), and complies with the federal Medicare Conditions of Participation (42 CFR Part 484), as well as Medicaid Home and Community-Based Services (HCBS) requirements. The manual includes policies and procedures governing agency licensure and certification, patient eligibility and intake, comprehensive clinical assessments, individualized plan of care development, delivery of skilled nursing services, physical, occupational, and speech therapies, home health aide services, medication management, wound care, chronic disease monitoring, infection prevention and control, interdisciplinary care coordination, staff qualifications and training, patient rights and protections, documentation and billing, incident reporting, emergency preparedness, and quality assurance. It emphasizes the provision of evidence-based, patient-centered care in the least restrictive setting—an individual’s home—to promote health, independence, and continuity of care while reducing unnecessary hospitalizations and institutionalizations. This manual serves as a foundational resource for home health providers in West Virginia, ensuring the delivery of high-quality, compliant, and compassionate services that improve health outcomes and support aging or healing in place.