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West Virginia Personal Emergency Response System (PERS) Agency Policy Manual

West Virginia Personal Emergency Response System (PERS) Agency Policy Manual

$4,199.00Price
ABOUT THIS POLICY MANUAL
 
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The West Virginia Personal Emergency Response System (PERS) Agency Policy Manual provides a comprehensive operational framework for agencies delivering electronic monitoring and emergency alert services to individuals with disabilities, chronic health conditions, or aging-related needs across the State of West Virginia. This manual aligns with the regulations established by the West Virginia Department of Health and Human Resources (DHHR), including the Bureau for Medical Services (BMS), and complies with Medicaid Home and Community-Based Services (HCBS) waiver programs such as the Aged and Disabled Waiver (ADW), Traumatic Brain Injury Waiver (TBIW), and other long-term care initiatives. The manual includes policies and procedures governing provider enrollment and authorization, participant eligibility and needs assessment, equipment installation and testing, 24/7 monitoring protocols, emergency response coordination, participant and caregiver education, data security and confidentiality, equipment maintenance and replacement, staff training and supervision, documentation and billing, incident reporting, and quality assurance. It emphasizes rapid response, safety, and independence by ensuring individuals have immediate access to assistance in the event of medical emergencies, falls, or environmental hazards—supporting aging in place and reducing avoidable institutionalization. This manual serves as a foundational resource for PERS providers in West Virginia, ensuring the delivery of high-quality, compliant, and person-centered services that promote safety, autonomy, and peace of mind for participants and their families.
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