Alaska Adult Companion Services Policy Manual

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The Alaska Adult Companion Services Policy Manual provides a comprehensive framework for the delivery of non-medical, in-home support services to individuals with disabilities, chronic health conditions, or age-related needs throughout the state of Alaska. This manual is aligned with the regulatory requirements of the Alaska Department of Health, including the Division of Senior and Disabilities Services (SDS), and incorporates applicable federal guidelines under the Americans with Disabilities Act (ADA), the Older Americans Act (OAA), and Medicaid Home and Community-Based Services (HCBS) Waiver programs. The manual outlines policies and procedures related to service eligibility, person-centered care planning, roles and responsibilities of companion staff, provider qualifications and training, documentation and reporting, client rights and confidentiality, safety protocols, and quality assurance. Companion services include supportive activities such as engaging in conversation, accompanying individuals on community outings or medical appointments, assisting with recreational activities, and providing general supervision to ensure safety and emotional well-being.
Serving as both a compliance and operational guide, the Alaska Adult Companion Services Policy Manual ensures that service providers meet all applicable state and federal standards while delivering compassionate, person-centered care that supports independence, reduces isolation, and enhances quality of life in home and community-based settings.