Arizona Assistive Technology Services Policy Manual

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The Arizona Assistive Technology Services Policy Manual provides a comprehensive framework for operating a state-compliant agency that delivers assistive technology solutions and support services to individuals with disabilities in Arizona. This manual aligns with the Arizona Administrative Code (AAC) Title 9, the Arizona Department of Economic Security (DES) Division of Developmental Disabilities (DDD) guidelines, and the Arizona Health Care Cost Containment System (AHCCCS) requirements, ensuring compliance with state and Medicaid standards. It includes policies on licensing, technology assessment and customization, service delivery standards, client rights, documentation, staff qualifications, emergency preparedness, and quality assurance, supporting agencies in meeting Arizona Medicaid billing, service coordination, and operational compliance requirements. The manual serves as a guide for maintaining high-quality, individualized assistive technology services while adhering to Arizona’s regulatory framework for technology support providers.