Arizona Meal Delivery Services Policy Manual

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The Arizona Meal Delivery Services Policy Manual provides a comprehensive operational framework for agencies that deliver nutritious, prepared meals to individuals with disabilities, chronic conditions, or age-related limitations who are unable to shop for or prepare food on their own. It ensures compliance with the Arizona Administrative Code (A.A.C.) Title 6, Chapter 6, and aligns with the AHCCCS Medical Policy Manual (AMPM) Chapter 1240-D under the Arizona Health Care Cost Containment System (AHCCCS). The manual also supports adherence to requirements set by the Arizona Department of Economic Security (DES) Division of Developmental Disabilities (DDD) for Home and Community-Based Services (HCBS). It includes policies and procedures for meal planning and nutritional standards, packaging and delivery protocols, food safety and sanitation, client rights, service documentation, emergency procedures, and quality assurance. By following this manual, agencies can provide safe, reliable, and person-centered meal delivery services while maintaining full compliance with Arizona’s regulatory framework.