Arkansas Community-Based Employment Service Policy Manual

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The Arkansas Community-Based Employment Service Policy Manual provides a comprehensive framework for operating a state-compliant agency that delivers employment support services to individuals with disabilities in Arkansas. This manual aligns with the Arkansas Department of Human Services (DHS) regulations, the Arkansas Division of Workforce Services (DWS) standards, and federal requirements under 42 CFR Part 440, the Workforce Innovation and Opportunity Act (WIOA), and the Americans with Disabilities Act (ADA) to ensure compliance with state and federal employment support guidelines. It includes policies on licensing, client eligibility and rights, job coaching and placement, vocational assessments, employer partnerships, service documentation, workplace accommodations, safety protocols, emergency preparedness, and quality assurance, supporting agencies in meeting Medicaid waiver program requirements, state licensure, and accreditation standards. The manual serves as a guide for delivering high-quality, community-integrated employment services while adhering to Arkansas’s regulatory framework for employment service providers.