Oregon Assistive Technology (AT) Service Policy Manual

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The Assistive Technology (AT) Service Manual establishes a comprehensive policy framework for the provision, coordination, and management of assistive technology services for individuals with disabilities and complex needs in Oregon. This manual is designed to align with the Assistive Technology Act of 2004, the Individuals with Disabilities Education Act (IDEA) Parts B and C, and relevant Oregon Administrative Rules (OARs), including OAR 581-015-0005 and OAR 411 and 410 series. It also supports compliance with Home and Community-Based Services (HCBS) Settings Rule (42 CFR §441.301), HIPAA/HITECH, and state Medicaid billing requirements.
The manual outlines standardized procedures for regulatory compliance, assessment and service delivery protocols, device acquisition and management, staff training, outcome monitoring, and interagency collaboration. It includes detailed guidance on cultural responsiveness, tribal sovereignty protections, emergency backup systems, and transition planning to ensure that individuals receive timely, person-centered, and functional access to assistive devices and supports.
This document serves as a foundational tool for agencies, schools, healthcare providers, and community organizations delivering AT services under public programs. It promotes consistency in service quality, safeguards client rights, and ensures accountability across all stages of the AT service continuum—from evaluation and funding through training, usage, and maintenance.