California Behavorial Health Services Policy Manual

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The California Behavioral Health Agency Policy Manual provides a comprehensive framework for the delivery of mental health and substance use disorder services to individuals of all ages throughout the state of California. This manual aligns with regulatory requirements set by the California Department of Health Care Services (DHCS), the California Department of Public Health (CDPH), and the California Department of Social Services (CDSS). It also incorporates federal standards under the Substance Abuse and Mental Health Services Administration (SAMHSA), the Mental Health Parity and Addiction Equity Act (MHPAEA), the Americans with Disabilities Act (ADA), and Medicaid Home and Community-Based Services (HCBS) Waiver programs. The manual outlines detailed policies and procedures related to service eligibility, intake and assessment, treatment planning, individual and group therapy, crisis intervention, medication management, co-occurring disorder treatment, provider qualifications, clinical documentation, client rights, confidentiality, safety protocols, and quality assurance. Behavioral health services aim to support individuals in managing mental health and substance use issues, promoting recovery, improving functional outcomes, and enhancing quality of life. As both a compliance and operational resource, the California Behavioral Health Services Policy Manual ensures that providers meet all applicable state and federal requirements while delivering high-quality, person-centered care that supports individual recovery, resilience, and community integration.